Integrated Collection Services
Eliminate headaches caused by trying to work with a non-integrated collection agency. Your past-due accounts are just an approval away from having a professional get to work collecting your earnings.
Patient Responsibility Continues to Rise
Patient responsibility has increased to over 50% for many practices, making effective collections more important than ever.
Collections Reimagined
You Asked. We Listened.
We surveyed our 30,000+ providers to find out how we can help them get paid more. 65% of respondents stated they need help with collections.
You Defined. We Built.
Now there's a solution, designed based on your requirements, built for how you work.
Best of all? Our Integrated Collections Services work seamlessly with BillFlash Billing Services & Pay Services, allowing you to manage all of your billing and payment workflows in one place.
Features & Benefits
Recommendations
You manage the rules that generate recommended accounts for collections during your normal billing file reviews.
Approvals
From the recommendations, you approve which accounts are sent and can withdraw any accounts at any time.
Visibility
You can see all contact activities for every open account.
Write-Offs
You are notified about and approve any write-offs that your Payers offer.
Respectful
Payers are treated respectfully by our 50-state licensed collections partner's Recovery Team who receive ongoing compliance training and courtesy coaching and 75% are bilingual.
Persuasive & Effective
The Revenue Recovery team tactfully lets payers know you’re serious about getting paid and uses proven methods to bring you higher revenue recovery that beats industry averages.
Payment Plans
When Payers are unable to pay in full for valid reasons, your pre-authorized payment plan options (PlanPay) will be offered, which get you payments when none were otherwise likely.
Deposits & Invoicing
Collected payments are deposited directly into the bank account used with your BillFlash Payment Services. Our invoices will include related fees.