CASE STUDY
Deer Creek Behavior Health Services Increases Collections 10x
with BillFlash FlexPay
Explore how Deer Creek Behavioral Health increased patient collections 10x by offering flexible patient financing options through BillFlash FlexPay.
At a Glance
| 10x Increase in Collections | 90%+ Patient Approvals | Provider Gets Paid In-Full |
|---|---|---|
|
FlexPay delivers dramatic revenue lift |
Nearly every patient gets approved |
Practice receives payment in-full within one business day |
FlexPay has transformed our cash flow.
"Financially, the impact has been tremendous. Since implementing FlexPay, our collections have increased tenfold and we now get paid in full right away. We're not chasing balances or managing payment plans anymore. It's reliable and gives our clinic much more predictable revenue."
The Challenge
Deer Creek Behavioral Health Services supports patients with ongoing behavioral health needs—but many patients struggled to pay larger balances upfront. As costs rose, the clinic faced:
Delayed or inconsistent payments
Difficulty managing internal payment plans
Staff time lost to follow-up and collections
Patients avoiding care due to financial strain
The clinic needed a payment option that made services more accessible without increasing administrative burden.
The Solution: BillFlash FlexPay
After implementing FlexPay, Deer Creek:
Increased collections 10X
Gained more reliable, predictable revenue
Received immediate, in-full payment for nearly every patient
Enabled patients to apply for financing directly from their BillFlash statement
Eliminated staff follow-up entirely with fully automated processing
With approval rates above 90%, almost every patient qualifies—and the clinic gets paid upfront while BillFlash manages the financing on the back end.
FlexPay lets our patients focus on care—not debt.
"Our patients are managing real challenges, and FlexPay makes it easier for them to continue treatment without the added stress of a large bill. It allows us to focus on care first, which is what matters most."
Why Clinics Choose BillFlash FlexPay
- Immediate Payment In-Full—no more monthly installments
- Zero staff time managing financing
- 90%+ approvals (even more patients with lower credit scores)
- Simple online application—less than one minute to complete during checkout
- 0% interest options for every approved patient
- Seamless BillFlash integration
Ready to Increase Collections and Reduce Staff Workload?
Give your patients a simpler way to afford care—and give your practice a more predictable, reliable revenue stream. Schedule a demo of BillFlash FlexPay today!